Opening Hour

Mon - Sat, 8:00 - 6:00

Sun, 10:00 - 2:00

Call Us

01795511511

Email Us

info@rsktyres.com

Privacy Policy

Last Updated: 09-08-2024

RSK Tyres ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We may collect and process the following personal data about you:

  • Identity Data: Name, title, date of birth, gender.
  • Contact Data: Billing address, delivery address, email address, phone numbers.
  • Financial Data: Payment card details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders, including managing payments and fees.
  • Communicate with you regarding your order, account, or customer service inquiries.
  • Send you marketing communications, where you have opted in to receive them.
  • Improve our website, products, and services.
  • Comply with legal obligations, including anti-fraud measures.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you when you make a purchase.
  • Legitimate Interests: To manage our business and improve our services.
  • Consent: For marketing communications where you have opted in.
  • Legal Obligation: To comply with our legal and regulatory obligations.

4. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third parties who assist us in delivering our services, such as payment processors, delivery companies, and IT support.
  • Regulatory Authorities: If required by law, we may share your data with regulators or other authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may share your personal data with the relevant parties involved in the transaction.

5. International Transfers

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • Ensuring the country has been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Using specific contracts approved by the European Commission, which give personal data the same protection it has in Europe.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

6. Data Security

We take appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of your rights, please contact us using the details below.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.